Assistant Manager
Springfield, VA Springfield, VA Full-time Full-time From $16 an hour From $16 an hour 9 days ago 9 days ago 9 days ago Signing Bonus Included Flight is:
An indoor adventure park for all ages featuring trampolines, ninja warrior courses, dodgeball, climbing structures, laser mazes, ice skating, virtual reality games, and more - all under one roof.
The Parks are all company owned.
Ideal Candidate:
A thoughtful leader who is detail-oriented and possesses excellent organizational, communication, interpersonal skills and abilities, and a solid financial acumen.
A growing leader who will support the General Manager and deliver an excellent Guest experience.
Summary of Position:
The Assistant Manager supports the General Manager in managing the day-to-day operations of a Park, including all HR and purchasing responsibilities and supporting the team to achieve business goals.
Responsibilities:
Help to oversee all Finance and Business Aspects of the Park Assist the General Manager in managing the P&L for the Park and identifying ways to grow the business and manage operations costs Proactively review the GM dashboard results weekly and identify opportunities and risks Assist the General Manager with monitoring cash handling processes and spot check for accuracy:
audit financials weekly Manage all inventories and place orders as needed (clothing, socks, hats, cleaning supplies, and office supplies) Personnel Management Assist General Manager with creating Manager and Team Member schedules and ensure proper staffing on all shifts; address staffing challenges as needed Help hire, train and develop Park Team Members; Provide ongoing training and direction as needed.
Perform all Park level HR tasks (new hire paperwork, orientation, training, performance reviews, maintaining Team Member Personnel files) Guest Services Proactively engage with Guests to gather feedback; Own Guest satisfaction.
Help oversee or assign somebody to oversee all front of house activities including, cashier performance, cash management, Guest check-in process, Guest concerns and safety and cleanliness throughout the lobby area Help develop and maintain a customer service culture throughout the Park Marketing Help oversee Event Manager/Coordinator and Party Hosts and ensure all events are executed seamlessly Go out into the community monthly to build relationships with local businesses and organizations Maintenance/Safety Help monitor overall Park safety and cleanliness; ensure company policies and standards are practiced by all Team Members Oversee or assign somebody to oversee all Court Monitors and back of house activities including, safety inspections, equipment maintenance, cleaning schedules and repairs Oversee or assign somebody to oversee all ice activities and maintenance.
Including safety inspections, equipment maintenance cleaning schedules and repairs Master all technology and systems in your Park; know what to do if an issue arises Must be fluent in the emergency and evacuation plans for your Park Other Attend mandatory meetings and trainings.
Other duties as assigned.
Expectations:
First-aid, CPR and AED certified required Serve as a champion and role model for the Company's Core Values and Mission/Vision/Values statement in everything you do.
Be PRESENT in your Park Demonstrate management/leadership skills -Ability to lead, motivate and inspire a team Ensure General Manager or Assistant Manager is scheduled to work during all hours of operations, where possible Communicate clearly and effectively Maintain a strong presence and ability to influence/enforce proper behaviors Demonstrate sound decision- making skills Go above and beyond in providing exceptional Guest experience Demonstrate maturity in all interactions.
Must be available to work nights, weekends, and holidays.
Ability to work in a fast-paced and high energy environment Part-time hours:
30-40 per week Job Type:
Full-time Pay:
From $16.
00 per hour
Benefits:
Dental insurance Flexible schedule Health insurance Vision insurance Experience level:
2 years Shift:
8 hour shift Day shift Evening shift Night shift Weekly day range:
Weekends as needed Ability to commute/relocate:
Springfield, VA 22150:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Management:
2 years (Required) Customer service:
2 years (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
An indoor adventure park for all ages featuring trampolines, ninja warrior courses, dodgeball, climbing structures, laser mazes, ice skating, virtual reality games, and more - all under one roof.
The Parks are all company owned.
Ideal Candidate:
A thoughtful leader who is detail-oriented and possesses excellent organizational, communication, interpersonal skills and abilities, and a solid financial acumen.
A growing leader who will support the General Manager and deliver an excellent Guest experience.
Summary of Position:
The Assistant Manager supports the General Manager in managing the day-to-day operations of a Park, including all HR and purchasing responsibilities and supporting the team to achieve business goals.
Responsibilities:
Help to oversee all Finance and Business Aspects of the Park Assist the General Manager in managing the P&L for the Park and identifying ways to grow the business and manage operations costs Proactively review the GM dashboard results weekly and identify opportunities and risks Assist the General Manager with monitoring cash handling processes and spot check for accuracy:
audit financials weekly Manage all inventories and place orders as needed (clothing, socks, hats, cleaning supplies, and office supplies) Personnel Management Assist General Manager with creating Manager and Team Member schedules and ensure proper staffing on all shifts; address staffing challenges as needed Help hire, train and develop Park Team Members; Provide ongoing training and direction as needed.
Perform all Park level HR tasks (new hire paperwork, orientation, training, performance reviews, maintaining Team Member Personnel files) Guest Services Proactively engage with Guests to gather feedback; Own Guest satisfaction.
Help oversee or assign somebody to oversee all front of house activities including, cashier performance, cash management, Guest check-in process, Guest concerns and safety and cleanliness throughout the lobby area Help develop and maintain a customer service culture throughout the Park Marketing Help oversee Event Manager/Coordinator and Party Hosts and ensure all events are executed seamlessly Go out into the community monthly to build relationships with local businesses and organizations Maintenance/Safety Help monitor overall Park safety and cleanliness; ensure company policies and standards are practiced by all Team Members Oversee or assign somebody to oversee all Court Monitors and back of house activities including, safety inspections, equipment maintenance, cleaning schedules and repairs Oversee or assign somebody to oversee all ice activities and maintenance.
Including safety inspections, equipment maintenance cleaning schedules and repairs Master all technology and systems in your Park; know what to do if an issue arises Must be fluent in the emergency and evacuation plans for your Park Other Attend mandatory meetings and trainings.
Other duties as assigned.
Expectations:
First-aid, CPR and AED certified required Serve as a champion and role model for the Company's Core Values and Mission/Vision/Values statement in everything you do.
Be PRESENT in your Park Demonstrate management/leadership skills -Ability to lead, motivate and inspire a team Ensure General Manager or Assistant Manager is scheduled to work during all hours of operations, where possible Communicate clearly and effectively Maintain a strong presence and ability to influence/enforce proper behaviors Demonstrate sound decision- making skills Go above and beyond in providing exceptional Guest experience Demonstrate maturity in all interactions.
Must be available to work nights, weekends, and holidays.
Ability to work in a fast-paced and high energy environment Part-time hours:
30-40 per week Job Type:
Full-time Pay:
From $16.
00 per hour
Benefits:
Dental insurance Flexible schedule Health insurance Vision insurance Experience level:
2 years Shift:
8 hour shift Day shift Evening shift Night shift Weekly day range:
Weekends as needed Ability to commute/relocate:
Springfield, VA 22150:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Management:
2 years (Required) Customer service:
2 years (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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